Subjects

Mobile Business Management

Mobile Business Management “Mobile Informatics Applications” are increasing their share in total informatics investments today on which global economy’s competitive pressure is being felt more intensively day by day. Companies are automating their many operations in the field with the help of mobile computers to ensure speed and accuracy in their field applications and thus, they are aiming to increase their service periods and customer satisfaction. Mobile applications shall be an indispensable part of business life in the near future.

"Mobile Informatics Applications" are increasing their share in total informatics investments today on which global economy’s competitive pressure is being felt more intensively day by day. Companies are automating their many operations in the field with the help of mobile computers to ensure speed and accuracy in their field applications and thus, they are aiming to increase their service periods and customer satisfaction. Mobile applications shall be an indispensable part of business life in the near future.

Quest Panorama is a dynamic application development media enabling a central user to define and create many mobile field applications decided to be applied in the field like sales activity, marketing, questionnaire, market research, service form, visit report, operation minutes etc, to download the software quickly on the representatives in the field under the direction of the regions and to get back the data collected in the field to the center rapidly (online or batch).

Quest Panorama user can run applications more than one simultaneously on the hand held computers of its employees in the field. For example, assume that a user company wishes to perform “a new field research” or a FMCG Company wishes to conduct “a merchandising study on its rivals’ penetration data in hypermarkets”: Your employee in the head office “with no software experience” shall define data collection displays relevant to the data, which are desired to be collected, in the central module of Quest Panorama, he/she shall create database automatically and downloaded it automatically to the field employees working in the fields or in the regions with “only a couple of clicks”.

Then, the field employees collect data via this new application appeared on their handheld computers, maintain their procedures-interrogations, print the required documents via their printers and then, they send the data to the head office via their handheld computers with GPRS feature instantly (online) or via their dial-up modems (as batch) at the end of the day.

At the end of the day, your employee in the head office shall process and report these data collected across Turkey via Quest Panorama‘s flexible reporting module. Let us imagine another field application: When a company selling electronic devices sends its employees equipped with handheld computers on which Quest works to the field for installation and service actions, it can define all data, which must be collected during service actions, via Quest Panorama and these data (forms, work orders, instructions etc) can be returned to the head office online instantly after they are fulfilled in the field. Field workers can instantly see their service routes, working plans and orders, device data about customers (serial no-base), payment conditions and warranty conditions, everything in brief, and take action accordingly.
All such data can be transferred in bidirectional way in the company’s CRM system also. They can be reported as demanded via either Quest Panorama or the current CRM system.

Click for Mobile Business Management System Quest Panorama